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🔒 Privacy Policy

We protect your data with transparency and security

Last updated: 15 de março de 2024

Table of contents

1. Introduction

Your privacy is important to us. This Privacy Policy explains how we collect, use, share and protect your personal information when you use our platform.

This policy complies with the General Data Protection Regulation (GDPR) of the European Union and applicable Belgian legislation.

Our Commitment to GDPR

We are committed to protecting your personal data and respecting your privacy. We have implemented appropriate technical and organizational measures to ensure the security of your data and comply with all GDPR requirements.

2. Data Controller

The controller of your personal data is:

Entity: MobiMarket

Address: 6700 Arlon, Belgique

Email: dpo@mobimarket.eu

Phone: +32 (0) 63 00 00 00

3. Data Collected

We may collect the following personal data when you use our platform:

Data provided by you

Category Description Examples
Identification data Information that identifies you as a person Name, date of birth
Contact data Information to contact you Email, phone
Account data Information needed to create and maintain your account Username, password (encrypted)
Listing data Information you publish in your listings Title, description, photos, price
Transaction data Information related to purchases and sales Transaction history, reviews

Automatically collected data

Category Description
Browsing data Information about how you interact with our platform
Cookies Small files stored on your device
endereco_ip Internet protocol address of your device
dispositivo Information about the device you use

4. Purposes of Processing

We use your personal data for the following purposes:

  • Provide and maintain our services: To operate the platform, process transactions and enable communication between users
  • Improve and personalize your experience: To understand how you use the platform and offer relevant content
  • Communicate with you: To send notifications, updates and respond to requests
  • Ensure security: To detect and prevent fraud, abuse and illegal activities
  • Comply with legal obligations: To meet legal and regulatory requirements
  • Marketing (with your consent): To send promotional offers and news, when you authorize

6. Data Sharing

We may share your personal data with the following categories of recipients:

Recipients

  • Service providers: Companies that assist us with hosting, email sending, payment processing, etc.
  • Legal authorities: When required by law or to protect our legal rights
  • Business partners: With your consent, to offer joint services or promotions
  • Potential buyers: In case of sale, merger or acquisition of the company

We do not sell your personal data to third parties.

7. Retention Periods

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected:

Data Type Retention Period
Account data Until account deletion + 1 year to comply with legal obligations
Listing data Until listing deletion + 3 months
Transaction data 10 years (tax obligation)
logs_sistema 6 months
Cookies As specified in the cookie policy

8. Users' Rights

Under the GDPR, you have the following rights regarding your personal data:

Your Rights

  • Right of access: You can request a copy of the data we hold about you
  • Right to rectification: You can request correction of inaccurate or incomplete data
  • Right to erasure: You can request deletion of your data in certain circumstances
  • Right to restriction of processing: You can request restriction of processing of your data
  • Right to data portability: You can request transfer of your data to another controller
  • Right to object: You can object to processing based on legitimate interests
  • Right to withdraw consent: When processing is based on consent, you can withdraw it at any time

How to exercise your rights

To exercise any of these rights, send an email to our Data Protection Officer (DPO):

Email to exercise your rights: dpo@mobimarket.eu

We will respond to your request within 30 days.

9. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure or destruction:

Security measures implemented

  • SSL/TLS encryption for all data transmissions
  • Secure storage with restricted access
  • Hashed and encrypted passwords
  • Regular security monitoring
  • Regular backups

Your information is safe. We do not share your data with third parties.

10. Cookies

We use cookies and similar technologies to improve your experience on our platform. For more information, see our Cookie Policy.

Types of cookies we use

Cookie Type Purpose Duration
Essential cookies Necessary for the basic functioning of the platform Session
Functional cookies Allow us to remember your preferences and personalize your experience 1 year
Analytical cookies Help us understand how visitors interact with the platform 2 years

You can manage your cookie preferences through your browser settings.

11. International Data Transfers

We may transfer your data to countries outside the European Economic Area. In such transfers, we ensure your data receives the same level of protection through standard contractual clauses approved by the European Commission.

Our servers are located in the European Union.

12. Changes to this Policy

MobiMarket reserves the right to modify these Terms at any time. Changes will take effect immediately upon posting on the Platform.

We recommend that you periodically review these Terms to be aware of any changes. Continued use of the Platform after changes constitutes acceptance of the new Terms.

13. Contact

If you have any questions about this Privacy Policy or how we handle your data, please contact our Data Protection Officer (DPO):

Data Protection Officer (DPO)

Data Protection Officer: Data Protection Officer

Email: dpo@mobimarket.eu

Phone: +32 (0) 63 00 00 00

Address: 6700 Arlon, Belgique

14. Supervisory Authority

If you believe that your rights have not been respected, you have the right to lodge a complaint with the competent supervisory authority in Belgium:

Data Protection Authority (APD) / Gegevensbeschermingsautoriteit (GBA)

website: www.autoriteprotectiondonnees.be

Phone: +32 (0)2 274 48 00

Address: Rue de la Presse 35, 1000 Bruxelles, Belgique

By continuing to use MobiMarket, you confirm that you have read, understood and agree to this Privacy Policy.

For privacy-related matters, contact us at dpo@mobimarket.eu

© 2026 MobiMarket - todos_direitos